Privacy Policy
Effective Date: May 2026
ClearPoint Cleaning (“we”, “us”, “our”) provides professional commercial cleaning services across Leeds, Yorkshire and surrounding areas. We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
We are ClearPoint Cleaning, a commercial cleaning service provider working with businesses and organisations including offices, nurseries, retail premises, and communal buildings.
Contact details:
167-169 Great Portland Street
London
W1W 5PF
• Email: info@clearpointcleaning.co.uk
• Phone: +447392009522
• Service Area: York, Leeds & surrounding areas
2. What Information We Collect
We may collect and process the following personal information:
• Name and job title (where provided)
• Business name
• Email address
• Telephone number
• Business address or site location
• Information submitted via enquiry or contact forms
• Details relating to cleaning service requests or quotations
• Website usage data (via cookies and analytics tools)
3. How We Use Your Information
We use your personal data for the following purposes:
• To respond to commercial cleaning enquiries
• To provide quotations and service proposals
• To manage service agreements and ongoing contracts
• To communicate regarding scheduled cleaning services
• To improve our website, services, and customer experience
• To comply with legal and regulatory obligations
We only use the information necessary to carry out our commercial services effectively.
4. Lawful Basis for Processing
We process personal data under the following lawful bases:
• Contract: to provide quotations and deliver cleaning services
• Legitimate interests: to manage and improve our business operations
• Legal obligation: where required by UK law or regulatory requirements
• Consent: where you have explicitly agreed (e.g. marketing communications)
5. How We Store Your Information
Your information is securely stored using Wix website services and other trusted third-party providers where necessary. We take reasonable technical and organisational measures to protect your data from loss, misuse, or unauthorised access.
6. Sharing Your Information
We do not sell or rent your personal data. We may share your information only where necessary with trusted third parties such as:
• Website hosting providers (Wix)
• Email service providers
• Payment processors (if applicable)
• Professional service providers who support our business operations
All third parties are required to handle your data securely and in compliance with UK GDPR.
7. Cookies and Website Tracking
Our website uses cookies and similar technologies to ensure the website functions properly, analyse website traffic and performance, and improve user experience. You can manage or disable cookies through your browser settings. A cookie consent banner may be displayed when you visit our website.
8. Data Retention
We only keep personal data for as long as necessary to respond to enquiries, fulfil commercial cleaning contracts, and comply with legal, tax, or accounting obligations. After this period, data will be securely deleted or anonymised.
9. Your Data Protection Rights
Under UK GDPR, you have the right to request access to your personal data, request correction of inaccurate data, request deletion of your personal data, object to or restrict processing, and withdraw consent (where applicable). To exercise your rights, please contact us using the details above.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.
12. Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
ClearPoint Cleaning
Email: info@clearpointcleaning.co.uk
Phone: +447392009522
Service Area: York, Leeds & surrounding areas